Retention & CRM Expert ~ Nikunj K

Leveraging 5 years of Industry Experience – Helping businesses scale with cutting-edge marketing automation strategies 🤖 and, fostering cybersecurity awareness for a safer digital world 🌍

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About Me

My journey 🚶‍➡️ through the depths of marketing and technology 👨‍💻

Moving with Passion while Leaving A Mark 🪄

With a deep-seated passion for technology and growth, I bring years of expertise in marketing automation and cybersecurity to the table. From designing seamless CRM journeys to implementing robust security practices, my mission is to empower businesses to scale sustainably while safeguarding their digital assets. Combining creativity with technical precision, I thrive on crafting strategies that not only engage customers but also protect them in today’s dynamic digital landscape.

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Exploring the world of possibilities, I am committed to continuous learning and innovation. Whether it’s optimizing user retention through personalized journeys or fostering cybersecurity awareness, I believe in blending strategy with purpose. Join me on this journey of transforming ideas into impactful solutions, where every interaction becomes an opportunity for growth and resilience.

What Services I’m Providing

The alpha, beta and gamma of your Digital Success 🤌

Customer Retention

Unlock the power of loyalty with data-driven retention strategies. Focus on reducing churn and driving repeat business through personalized engagement.

Lifecycle Marketing

Design and optimize end-to-end lifecycle campaigns tailored to individual needs & deliver the right message at the right stage of the customer journey.

Cybersecurity Training

Train your staff to protect critical data and infrastructure while staying safe from evolving threats with actionable insights and best security practices.

Working Process

A seamless process to transform ideas into results.

Work Experience

Why should you hire me?

Growth Marketing Manager (HT Media)

2023-24

Crafted and managed personalized user journeys and campaigns for OTT, namely, User Activation, TV Activation, Onboarding, Payment Dropoff, Subscription Pre-Renewal & Post-Expiry Journeys.

Senior Growth Executive (Rehlat)

2022-23

Revamped CRM & Customer Journeys for effective user flow, with Flight Search/Select Journeys, Payment Abandon Journeys, User Survey, Reward Point Journeys & Cross-Selling Journeys.

Growthtangent (Owner/Consultant)

2021-22

Revamped CRM’s of Ed-Tech & SaaS companies to develop Customer Segmentations, Promotional Journeys, Transactional Journeys, Festive Campaigns & Product Launch Journeys.

Startupflux (Digital Marketer)

2020-21

Created Marketing Strategies for my clients and wrote a variety of content pertaining to accounting. Performed keyword research and managed client webpages through WordPress.

Sagenext Infotech LLC (Associate Manager)

2019-2020

Handled a wide spectrum of marketing activities ranging from Lead Generation to Email Marketing. Cracked the process of landing company newsletters in the primary section of Email
Service Providers, when there were no ESP’s as a service.

What My Clients Say

What others have to say about my hard work and my dedication 👨‍💻

Nikunj looks at things, most of us overlook and hence he develops deeper insights into processes and workflows.

Ehtesham Haque
(Sagenext Infotech LLC)

Nikunj has a very methodological way of functioning, even when he’s creating content outlines and calendars. This makes results predictable.

Anupam Dasgupta
(Quintype Technologies)

Nikunj helped us with build our promotional and transactional journeys along with our email reputation from scratch.

Ankit Agarwal
(Crejo.Fun)

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